Serene holds a Master of Counselling (Advanced) and an Advanced Training Certificate in Advanced Training in Family Therapy from the Swinburne University of Technology, Australia. She is an integrative counsellor who provides individual, couple and family psychotherapy. She is experienced in tending to clients (individual and group counselling) with an array of issues such as self-esteem & and behavioural problems, relationship and marital challenges, and workplace conflict and stress. She also extends her services to include practising social & positive psychology, mindfulness, life coaching and using an emotion-focused and evidence-based approach as well as helping her clients to be more productive and effective through maintaining a healthy mental wellness. She believes in the transformative power of emotions and is determined to guide clients toward effective engagement with their feelings. Her therapeutic style is gentle, and she is respectful in facilitating deep emotional curiosity and exploration. Apart from providing therapy, Serene has been conducting training and workshops for other professionals and corporate employees

Before her being qualified as a psychotherapist, she was in financial institutions holding management managerial positions. Her corporate background coupled with her rich life experiences put her in good stead in understanding and appreciating the stressors faced by clients at their different phases in life. Her journey of navigating through the myriad of challenges in both her personal and professional lives places her in a unique and congruous position to provide counselling to working professionals.